Update mendeley plugin for word9/11/2023 Please note: The more details we have about the specific steps you took before the issue arose, the more likely it is we can identify what the problem is and offer a solution. You're in a particular place of the document (such a table, a figure etc.).This add-in works in: Word on iPad, Word 2016 or later on Windows, Word 2016 or. Confirm whether the issue is happening when: Get started with the add-in: Open in Word Online.This will be treated confidentially and only for testing purposes. If it doesn't, send us a copy of the document you're having the issues with. Whether the issue occurs with a blank document.Details of what citation style are you using and whether the issue occurs if you change to a different citation style (sometimes the bug can be associated with the citation style code).Complete information about Mendeley Desktop version, Word version, and your Operating system.A screenshot of the error message or a screenmovie of the unexpected behavior.Confirm you followed the Troubleshooting steps in order and what the result was.Please contact us via the email option below and include the following information:
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